Privacy Policy

Uzbek Education

Website: www.uzbekeducation.com

Effective Date: 01 January 2026

Uzbek Education (“we,” “our,” “us”) is committed to protecting the privacy, personal data, and trust of our website visitors, students, parents, and partners. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or interact with www.uzbekeducation.com or communicate with us through any digital or offline channel.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. About Uzbek Education

Business Name: Uzbek Education

Office Address:

Mankubai Apartment, Datta Mandir Road,

Chendani Koliwada, Thane West,

Thane, Maharashtra – 400601, India

Uzbek Education provides educational guidance, counseling, and admission support services for students seeking international medical and higher education opportunities, particularly in Uzbekistan and related destinations.

2. Information We Collect

We collect information to provide accurate guidance, improve services, and ensure legal compliance.

2.1 Personal Information

We may collect personal details such as:

·    Student’s full name

·    Parent/guardian name

·    Email address

·    Phone number

·    City, state, and country

·    Date of birth

·    Academic background and documents

·    Passport-related details (only when required for admission processing)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

·    IP address

·    Browser type and version

·    Device information

·    Pages visited and time spent

·    Referring URLs

2.3 Information from Forms & Communications

We collect information submitted through:

·    Enquiry forms

·    Callback requests

·    WhatsApp chats

·    Emails and phone calls

·    Webinar or counseling registrations

3. How We Use Your Information

We use collected information for legitimate educational and operational purposes, including:

·    Providing personalized counseling and admission guidance

·    Responding to enquiries and follow-ups

·    Processing applications and documentation

·    Communicating updates, deadlines, and offers

·    Improving website performance and user experience

·    Legal, regulatory, and compliance obligations

·    Internal data analysis and reporting

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing Data

We process personal data based on:

·    Your consent

·    Performance of a service or contract

·    Compliance with legal obligations

·    Legitimate business interests related to education services

5. Sharing & Disclosure of Information

We may share information only when necessary with:

·    University partners and admission authorities

·    Government or regulatory bodies (if legally required)

·    Service providers such as CRM, email, or hosting services

·    Legal advisors or auditors

All third parties are required to maintain confidentiality and data security.

6. Data Storage & Security

We implement industry-standard security measures, including:

·    Secure servers and encrypted systems

·    Restricted access to authorized personnel only

·    Regular system monitoring and updates

Despite best efforts, no digital transmission is 100% secure. We continuously improve safeguards to minimize risks.

7. Data Retention Policy

We retain personal data only for as long as:

·    Necessary to fulfill educational services

·    Required by legal or regulatory obligations

·    Relevant for follow-up or record purposes

Data that is no longer required is securely deleted or anonymized.

8. Children’s Privacy

Our services are intended for students and parents.

For students under 18 years of age:

·    Parental or guardian consent is required

·    Information is used strictly for educational counseling and admissions

We do not knowingly collect data from children without parental knowledge.

9. Your Rights & Choices

You have the right to:

·    Access your personal data

·    Request correction of inaccurate information

·    Withdraw consent at any time

·    Request deletion of your data (subject to legal limits)

·    Opt. out of promotional communications

Requests can be made by contacting us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites or university portals.

Uzbek Education is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies separately.

11. Policy Updates

We may update this Privacy Policy periodically to reflect:

·    Legal or regulatory changes

·    Service updates

·    Security enhancements

Revised policies will be published on this page with updated effective dates.

12. Contact Information

For privacy-related questions, requests, or concerns, please contact:

Uzbek Education

Mankubai Apartment, Datta Mandir Road,

Chendani Koliwada, Thane West,

Thane, Maharashtra – 400601

Website: www.uzbekeducation.com

Cookie Policy

Uzbek Education

This Cookie Policy explains how Uzbek Education uses cookies and similar technologies to enhance user experience, analyze website performance, and provide relevant information.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember user preferences and improve functionality.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for:

·    Website functionality

·    Secure navigation

·    Form submissions

Without these cookies, certain website features may not function properly.

2.2 Performance & Analytics Cookies

These cookies help us understand:

·    Visitor traffic patterns

·    Pages viewed and time spent

·    Website performance metrics

This data is aggregated and anonymous.

2.3 Functional Cookies

Used to remember:

·    User preferences

·    Language or location settings

·    Previously filled form details

2.4 Marketing & Communication Cookies

Used to:

·    Measure campaign effectiveness

·    Provide relevant educational updates

·    Improve outreach through digital platforms

We do not use cookies for intrusive or misleading advertising.

3. How We Use Cookies

Cookies help us:

·    Improve website speed and usability

·    Offer better counseling support

·    Understand parent and student needs

·    Enhance content relevance

4. Managing Cookies

You can control or disable cookies through your browser settings.

Please note that disabling cookies may affect certain website features and form functionality.

5. Third-Party Cookies

Some cookies may be placed by trusted third-party services such as:

·    Analytics providers

·    Communication tools

These providers follow their own privacy policies.

6. Consent to Use Cookies

By continuing to use www.uzbekeducation.com, you consent to our use of cookies as described in this policy.

7. Updates to Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page.

8. Contact Us

For questions regarding cookies or data usage, please contact:

Uzbek Education

Mankubai Apartment, Datta Mandir Road,

Chendani Koliwada, Thane West,

Thane, Maharashtra – 400601

Website: www.uzbekeducation.com

Refund Policy

Effective Date: 01 January 2026

Business Name: Uzbek Education

Website: www.uzbekeducation.com

Office Address: Mankubai Apartment, Datta Mandir Road, Chendani Koliwada, Thane West, Thane, Maharashtra 400601, India

Uzbek Education is committed to transparency, fairness, and ethical practices while assisting students and parents with overseas education guidance. This Refund Policy explains the circumstances under which fees paid to Uzbek Education may be refunded, partially refunded, or become non-refundable.

1. Nature of Services

Uzbek Education provides counseling, admission guidance, application support, documentation assistance, and coordination with foreign universities and associated institutions. Fees charged by Uzbek Education are primarily service-based, not tuition fees, and cover professional time, expertise, administrative work, and third-party coordination.

2. Registration & Service Fees

• Registration, counseling, and service fees paid to Uzbek Education are non-refundable once services have commenced.
• Commencement of services includes, but is not limited to: counseling sessions, eligibility evaluation, university shortlisting, application submission, document verification, or communication with universities.

 3. Refund Eligibility

Refunds may be considered only under the following limited conditions:

• The student withdraws before any application or documentation process has started.
• Uzbek Education is unable to initiate services due to internal operational reasons.

Any approved refund will be processed after deducting administrative, processing, and banking charges.

 4. Non-Refundable Situations

No refund shall be issued under the following circumstances:

• Rejection of admission by a university or authority.
• Delay or rejection of visa applications.
• Change of mind by the student or parent after service initiation.
• Submission of incorrect, incomplete, or misleading information by the student.
• Failure to meet eligibility criteria prescribed by universities or regulatory bodies.
• Non-attendance, non-cooperation, or withdrawal during the admission process.

 5. University & Third-Party Fees

• Fees paid directly to universities, embassies, courier agencies, translation services, or other third parties are governed by their respective refund policies.
• Uzbek Education bears no responsibility for refunds of such third-party payments.

 6. Refund Process Timeline

• Approved refunds, if any, will be processed within 30–45 working days.
• Refunds will be made to the original mode of payment only.

 7. Force Majeure

Uzbek Education shall not be liable for refunds in cases of events beyond reasonable control, including but not limited to government policy changes, pandemics, travel bans, geopolitical issues, or changes in university regulations.

 Terms & Conditions

These Terms & Conditions govern the use of services offered by Uzbek Education. By engaging with our services or accessing our website, you agree to be bound by these terms.

 1. Acceptance of Terms

By registering with Uzbek Education, the student and parent/guardian acknowledge that they have read, understood, and accepted these Terms & Conditions.

 2. Scope of Services

Uzbek Education provides guidance and facilitation services only. We do not guarantee:

• Admission to any specific university.
• Visa approval.
• Course availability or fee structure.

Final decisions rest solely with universities, embassies, and regulatory authorities.

 3. Student Responsibilities

Students and parents agree to:

• Provide accurate, complete, and verifiable information.
• Submit documents within stipulated timelines.
• Comply with university, embassy, and legal requirements.

Uzbek Education shall not be responsible for consequences arising from incorrect or delayed information.

 4. Fees & Payments

• All fees must be paid as per agreed schedules.
• Delays in payment may result in suspension or termination of services.
• Fees once paid are subject to the Refund Policy outlined above.

 5. Intellectual Property

All website content, logos, text, and materials are the intellectual property of Uzbek Education and may not be copied, reproduced, or distributed without written consent.

 6. Limitation of Liability

Uzbek Education’s liability is limited strictly to the amount of service fees paid. We shall not be liable for:

• University rejections or academic outcomes.
• Visa refusals or immigration decisions.
• Financial, emotional, or consequential losses.

 7. Termination of Services

Uzbek Education reserves the right to terminate services if:

• False information is provided.
• The student violates these Terms & Conditions.
• Unethical or unlawful conduct is observed.

No refund shall be due in such cases.

 8. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Thane, Maharashtra.

 Discrepancy Policy

Uzbek Education values trust and aims to resolve concerns in a structured, fair, and timely manner. This Discrepancy Policy outlines how students and parents can raise concerns related to services, communication, or payments.

 1. Definition of Discrepancy

A discrepancy refers to any perceived mismatch related to:

• Fees charged versus services promised.
• Information shared verbally versus in writing.
• Service timelines or process understanding.

 2. Reporting a Discrepancy

• All discrepancies must be reported in writing via email or official communication channels.
• Complaints should be raised within 7 days of the occurrence.
• Supporting documents or evidence must be provided for review.

 3. Review & Resolution Process

• Uzbek Education will acknowledge receipt within 3 working days.
• A detailed review will be conducted internally.
• Resolution or clarification will be provided within 15–21 working days.

 4. Resolution Outcomes

Possible outcomes may include:

• Clarification of services and processes.
• Rectification of genuine administrative errors.
• Partial adjustment where applicable, at the sole discretion of Uzbek Education.

 5. Non-Eligible Discrepancies

Discrepancies will not be entertained if they arise due to:

• Misunderstanding of university or embassy decisions.
• Verbal assurances not documented in writing.
• External factors beyond Uzbek Education’s control.

 6. Final Authority

The decision of Uzbek Education’s management shall be final and binding after internal review.

 Contact Information

For policy-related queries, please contact:

Uzbek Education

Mankubai Apartment, Datta Mandir Road,

Chendani Koliwada, Thane West,

Thane, Maharashtra 400601, India